Average delivery time

• Once the order is placed, our team processes it within 24 hours.

  • If you place your order during the week, it is usually processed within 1 business day.

  • If you place your order on a Friday afternoon or during the weekend, processing may take a little longer.

• Once processed, the order is shipped and the average delivery time is between 8 and 12 business days.

We strive to make the purchase and delivery process as easy and quick as possible for our customers. If you have any questions or concerns, please don't hesitate to contact our customer service team.

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How to place an order

Placing an order at LOPEZ MODA is very easy:

1. Go to the page of the product you want.

2. Click on the black "Add to cart" button.

3. Verify that you have selected the correct variants (size, color, etc.).

4. Click on "Complete Purchase".

5. On the information page, please enter your personal and shipping details correctly.

6. Press the "Continue with shipment" button.

7. Double-check your address in the "Shipping" section.

Note: All shipments are completely free as a thank you to our customers. 

1. Click on "Proceed to payment".

   • Credit card (AMEX, Mastercard, Maestro, Visa)

   • PayPal account

   • EPS

   • Sofort

     Choose one of our secure payment methods, all protected by SSL encryption:

2. Click on "Complete order" and follow the instructions for your chosen payment method.

3.  If you have any problems with your order, you can contact us at any time.

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Shipping costs

All our orders include completely free shipping.
There is no minimum order, and there are no hidden shipping or delivery charges.

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Your order is being shipped

Have you found your perfect garment or accessory in our store? We want you to enjoy it as soon as possible!

• Since we operate a fully automated and fast processing service in our warehouses to ensure fast shipping, we allow a maximum of 2 hours to edit or cancel an order.

• We process and ship orders as quickly as possible. Our delivery times are generally fast, but we recommend allowing at least 21 business days to ensure delivery before contacting us. If your order is taking longer than usual, please contact us and we'll be happy to help.

• To offer fair prices, we group orders into large quantities and ship them all together once the minimum shipping volume is reached.

• We appreciate your understanding, as this practice allows us to contribute to a more sustainable world.

If you would like your order shipped the same day, please contact us by email. Our team will be happy to help you find the best solution.